Last updated: 18 June 2025

This Privacy Policy explains how Scotland Catering Equipment collects, uses, and protects your personal data when you browse or purchase products from www.scotlandcateringequipment.co.uk.

1. Information We Collect

• Personal data: Name, billing/shipping address, email, phone, payment details (via secure gateway), order history.
• Account info: Username, password (securely hashed).
• Browsing data: IP, device type, cookies, and analytics (how you interact with the site).

2. How We Collect It

• When you create an account, place orders, contact us, or sign up for newsletters.
• Automatically via cookies and analytics tools.

3. How We Use It

• To process and manage your orders (payments, delivery, invoicing, support).
• To communicate with you about orders, account info, and marketing (if opted in).
• To improve our services using aggregated analytics.
• To comply with legal obligations (tax, fraud prevention, record‑keeping).

4. Legal Basis

We rely on:

• Contractual necessity for purchases.
• Consent for marketing communications.
• Legitimate interests for site improvements and fraud prevention.
• Legal obligations for compliance.
  
  

5. Cookies & Tracking

• We use necessary cookies to run the store (cart, checkout).
• Analytical cookies to optimise site performance (e.g. Google Analytics).
• Marketing cookies may be used if you consent, to tailor promotions.

You can manage or reject cookies via your browser settings—just be aware this may affect site functionality.

6. Data Sharing

We never sell your data. We may share it with:

• Payment processors (e.g. Stripe, PayPal) to complete transactions.
• Delivery partners (e.g. courier services) to fulfil orders..
• Legal authorities if legally required.
• Marketing services if you expressly agreed to receive newsletters or offers.
• In the event of a business sale, your data may transfer under the same privacy terms.

7. Data Retention

• Order & account data: retained as long as your account is active, and up to 7 years post-last transaction for tax compliance.
• Marketing preferences: kept until you opt out.
• Cookies & analytics data: expire per their own lifespans, or sooner if you delete them.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data (with some exceptions for legal/tax reasons).
• Restrict or object to processing for direct marketing.
• Data portability (receive your data in transferable form).

To exercise any rights, email sales@scotlandcateringequipment.co.uk. We’ll respond within 30 days.

9. Security Measures

We implement:

• SSL encryption across the site.
• Encrypted storage for sensitive data.
• Access controls to protect against unauthorised access.
• Partner vetting: third parties must meet security standards.

10. Important Updates

We may update this policy to reflect changes in legal requirements or our practices. Notice will be posted here, with the last updated date revised. Continued use of the site implies acceptance of any updates.